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Online Reputation Management – You Always Have to Be Watching!

Imagine my surprise recently when my reputation monitoring system informed me that FetchLocalCustomers had a new CEO!

Here’s what happened. Everyday my reputation monitoring system sends me an email with all the mentions of FetchLocalCustomers, Scott Metcalfe and other terms.  As I scanned through the emails I saw this one:

Bogus Manta Listing

New CEO? No One Informed Me!

When I followed the link here is what I found:

Bogus Registration on Manta

Who is This Andrew Shank???

What Happened?

Fortunately our reputation monitoring system worked exactly as planned and notified me of this person attempting to “squat” on the FetchLocalCustomers brand.  One quick email to Manta explaining the situation and showing them the real company profile on their site was all it took.  15 minutes later I received an email from Manta informing me that the bogus listing had been removed from the system.

The Reputation Lesson For Your Local Business

Given the thousands of social sites, directory sites and blogs that could potentially be “hi-jacked” by nefarious evil-doers in an attempt to damage your reputation you are absolutely crazy NOT to have some form of online reputation monitoring and management system in place.

Not sure where to begin? Don’t worry, FetchLocalCustomers has you covered with cost effective solutions for local businesses just like yours.